At Delicacys, we are committed to delivering the finest quality products and customer service. Please review our return and refund policy to understand how we handle cancellations, replacements, and refunds.

 

 

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Orders can be cancelled up to 1 hour before your scheduled delivery time.

 

To cancel an order, please call our customer support at +91 9820810819.

 

 

 

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While we take the utmost care in preparing your order, if you receive a product that is damaged or has quality concerns, please report it immediately at the time of delivery.

 

Upon confirmation, we will arrange a replacement at the earliest available delivery slot.

 

Claims made after the delivery is completed will not be accepted.

 

We are unable to accept returns or offer replacements for marinated or cooked seafood and chicken once it has been prepared at your end.

 

 

 

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For any questions, concerns, or feedback, please reach out to us:

 

Phone: +91 9820810819 (9:00 AM – 8:00 PM)

 

Email: onlinedelicacys@gmail.com

 

 

 

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Refunds, where applicable, will be initiated within 48 hours.

 

The amount will be credited to your account within 5–7 working days, depending on your bank.

 

 

 

Refunds will be processed to your bank account within 5–7 working days from the date of confirmation.